Returns/Exchange Policy

  • If the product is not genuine (Must notify within 24 hours)
  • If you received used product must notify in-front of delivery man.
  • If you received a physically damaged/Used product from courier service or delivery service. Please send the unboxing video of products including the gadstyle sealed package. It is mandatory, we will not accept any complaints without video.
  • If you received a physically damaged, faulty Product after opening package – (Must notify with 24 Hours inside dhaka)
  • If the Product is completely different from the picture on the website (Must notify with 24 Hours)
  • If you Change your mind/Misplaced order – (Product must be unused/sealed, conserve the delivery packaging as you received, within 24 hours)



  • Product quality is up to manufacturer. As we’re not the manufacturer you cannot return an item which you’re not satisfied with the quality.
  • We do not support software related issue ( Bugs, improvements) these all out of our support policy.
  • You cannot return an item which was intact and you break the seal.
  • No return or replacement applicable for flash deal or offer items products.
  • If you cancel order after dispatched, you must have to pay delivery charges.
  • We don’t have any kind of exchange policy.
  • For the sake of minor mistakes in the products image, description, information, or illogical issue will simply ignored. These all out of our support policy.
  • To return, customer must ensure the item is packed and delivered securely. will not be held responsible if the goods get damaged on their return to address.
  • Inside dhaka we request customers to come our seller shop that they can explain problem and get instant solution. This is mandatory depending on the problem.